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BALLERINA COWGIRL MAKES PARTIES The following information applies only to our Ballerina Cowgirl Makes Parties Party Supplies. Click Here for information about our jewelry and jewelry general information.
Imprint Items: Many of the items in our line can be custom imprinted with your personal message, logo or firm saying. Some imprinted items require minimum quantities and additional plate charges which will be cited in the product description. Some imprinted items will be shipped from different locations and in separate packages requiring an additional shipping charge. Please call us with questions about imprinted items at 1-866-272-9897 and ask for Customer Service. International Orders: Orders outside of the 48 states (including Canada and all other countries.) We require a $200 minimum amount to ship International Orders (excluding Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam). We also require a $50 minimum amount to ship Orders to Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam. They must be prepaid by credit card. All prices shown on our site are in U.S. dollars. We do not ship backordered items unless the backorder shipment is more than the required minimum. Backorder shipments requires 2nd freight charge. All international shipping costs are based on package size, weight & delivery destination. Actual shipping costs are added to your invoice. We only accept credit cards for purchase online. We do not accept C.O.D. or checks for payment. Customers pay all international duty and taxes, if any. International shipments can be sent using domestic shipping options to a U.S. freight forwarder for export. Canada Shipping Options: To view our International Shipping options click here. Item # Search: In order to search by item, you can go directly to any product on our site by simply entering Item # in the [ITEM # SEARCH] box, and clicking [Search]. All of our items can be seen in our online catalog under the Party Services tab. Navigation: Review Product Categories to go to a product section, or see Party Events to view themes.
We will not sell, trade, or rent your personal information to others. When you purchase items on our site, we obviously need your name, e-mail address, credit card billing details, shipping addresses, and telephone number so that we can process your order. You can check the shipping status of your order by logging in
to a secure site to review your order history and carrier tracking
information. We also provide you information via e-mail with messages
for the services you request while on our site. You must contact us within 14 days of the invoice date for you to obtain a Return Authorization ("RA") number. This RA number must be written on the back of your packing slip that you return to us with your merchandise. We need this RA number to identify the correct amount to be credited to your charge card, and to properly restock the item. An RA number is good for only one order return at a time. If possible, please advise us what was wrong with the item for
quality control. Returned items will only be accepted in original, unopened packaging.
All returns should be sent via UPS, Federal Express, or any other
courier that issues a tracking number. It is also a good idea
for you to insure the package for its content value. Tax-Exempt companies need to select TAX EXEMPT in the "County"
field in the Billing / Shipping page. Then fax us their signed
state Tax-Exempt form with their MakesParties Order # immediately
after they place their order. Our fax # is (516) 546-2979. If
you have any questions, feel free to call us toll free at 1-866-272-9897.
Orders shipped outside of the 48 states: (including Canada, Alaska,
Hawaii, Puerto Rico, The U.S. Virgin Islands, and Guam) Shipping
costs are determined by box size, weight and destination. We require a $50 minimum amount to ship Orders to Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam. Following submission of each order, we email you a confirmation of your order. We usually ship within 1 business day after an order is received, so long as your credit card validates and your items are in stock. Orders received by 1:00 pm (est) process the same business day. We do not ship on the weekends or legal U.S. holidays. To view shipping methods, time and rates, click
here. The top section in Shopping Cart allows you to order by entering
Item #'s and Qty's. In this way, you can create your own invoice
and receive an e-mail Order Confirmation and Shipping Confirmation.
Visit our BALLERINA COWGIRL MAKES PARTIES store for all your party supply needs.
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